Hotel L'Orologio Florence

We spent two nights here and wish we had stayed at least two more! The location is excellent, easy walk from the train station, easy walking access to all the great local attractions, great restaurants in nearby streets. The staff were absolutely lovely, genuinely friendly and helpful, we felt very welcome. The room was amazing and the breakfast was fantastic. Florence is lovely, we can’t wait to return one day and we’ll definitely stay here again. Grazie Mile!!!

Hotel L'Orologio is the perfect combination of upscale and well-located while still being a relatively good value. If you're traveling by train it's an easy hop over to Santa Maria Novella station. From the hotel we walked to all the main tourist sites in Florence without the need to ever step foot on a bus or tram. We had an interior room with one window facing a courtyard and two other windows facing a different courtyard. So the view was lacking but the upside was that the room was extremely quiet and made it easy to sleep. We had a mini fridge that they stocked and re-stocked with complimentary water which was a nice touch. There was also a light turndown service each evening which was a bit of an unexpected surprise. Breakfast is included and served in a beautiful room on the top floor over the hotel overlooking the Basilica and piazza. It includes both American breakfast items (scrambled eggs and bacon) and European breakfast items (meat and cheese) and even a bottle of prosecco if you choose to indulge. The lobby spaces are beautiful with clock themes. It's a nice place to sit and relax though I rarely saw anyone there during our stay. Staff was all great and welcoming as well.

Booked here for a 2 night stay in Florence. The hotel quickly checked us in, but since we arrived early, they stored our luggage in a very secured place, which is good. The service was top notch. The room has a weird design, but I guess it’s a normal room setting in Europe as it’s a L shaped room. We were on the 3rd floor, and I think the cafeteria is above us, and the soundproof is quite subpar here, so it could get noisy. Still recommend this hotel as the convenience and the service were great.

Overall a very good hotel, and our most comfortable beds in Italy!! An excellent location in the heart of Florence! Our room was very spacious and clean. We got lucky to have a rooftop terrace with views of the Duomo (our traveling partners who booked the same room style were not so lucky). I wanted to give 5 stars, but two things held me back. 1) if one were disabled or uncomfortable navigating stairs and steps, this is not the hotel for you. 2) while the staff at breakfast were pleasant, and the view from the top floor breakfast room overlooking the Plaza de Maria Santa Novella was BEAUTIFUL, the breakfast itself can most generously be described as “mediocre.” If you ordered espresso or cappuccino, you were fine, but they had a pot of “americano” coffee out on the breakfast bar that was usually burnt and gross. The croissants were very “meh”, the fruit under-ripe, and the breakfast meat was either undercooked or burnt to a blackened crisp depending on the morning or where in the serving dish you happened to be at the time. Scrambled eggs or the granola were pretty much the best options. Overall the breakfast selection was better at other European hotels we’ve stayed on this trip. Overall, still a good experience.